SET UP AND SUPPORT
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Use the search bar below to find the answers you need.
Sign up and log in
Learn how to sign up and log in for the first time with your mA.I Health™ app.
Activate Biometric login
Learn how to set up biometric login (facial or fingerprint recognition) on the mA.I Health app.
How to edit your profile and health summary
Edit or update your details at any stage in the app via your Profile Details menu, and use the requested prompts to complete your health summary.
Setting up your care team and visit folders before uploading records
Learn how to set up your Care Team and Visit Summary folders on the mA.I Health app, before you upload your health records.
We recommend setting up your Care Team and Visit Summary folders, before uploading any of your health records, in order to make navigation easier.
Manually upload records
Learn how to manually upload your medical records to the mA.I Health app.
Use the autopopulate function to upload records
Learn how to use the auto populate function to upload your medical records to the mA.I Health app.
The auto populate function enables you to use the app to request your records from your doctor and then automatically upload them for you once received from your doctor or provider.
Setting up your current medications
Learn how to update your current medications on the mA.I Health app, including how to add, save and edit your medication details.
Setting up your vaccines
Learn how to upload and verify your vaccines in your mA.I Health app.
Using the search functions
Learn how to use the traditional and AI powered search function in your mA.I Health app.
Creating sub accounts for dependents/loved ones
The mA.I Health app allows you to set up separate sub accounts within your profile for your family and dependents so that you can manage and access all of their medical information.
Learn how to set up a sub account for a child or dependent on the mA.I Health app.
Giving access to your account
In the event of an emergency, you may wish to have your medical information accessible by your spouse, partner, friend, carer or family member.
Learn how to give access to your mA.I Health app account to an emergency contact, spouse or others.
How to share records and how to move records between folders
Learn how to share your mA.I Health app records with others, including providers. Also learn how to move your records between different folders.
This ensures your data is accessible to the right people and organised efficiently for easy management.